Delivery Information
SAVER DELIVERY - FREE
Christmas cut-off Saver Delivery last shipping date: 18th December
We offer free delivery for all orders via Royal Mail Tracked. Orders will normally arrive between 3-5 working days but please allow for extra time during this busy period due to a high volume of orders. This applies only to mainland UK postal addresses.
STANDARD DELIVERY - £4.99
Christmas cut-off Standard Delivery last shipping date: 19th December (order by 2pm)
Royal Mail 24 delivery at £4.99. Orders will normally arrive between 1-3 working days but please allow for extra time during this busy period due to a high volume of orders. Orders will need to be placed before 2pm Monday - Friday.
This applies only to mainland UK postal addresses.
Delivery to the Scottish Highland can take between 3-4 working days to arrive.
Please Note: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on the Monday.
Working Days are Monday to Friday excluding bank holidays.
EXPRESS DELIVERY - £7.99
Christmas cut-off Express Delivery last shipping date: 21st December (order by 2pm)
Orders will normally arrive the next working day via DPD next working day delivery at £7.99. This applies only to mainland UK postal addresses. To ensure next working day delivery, orders need to be placed before 2pm Monday - Friday. Next day delivery to the Scottish Highland can take between 3-4 working days to arrive.
TIMING OF ORDERS
We process orders in our warehouse from 9am to 2pm Monday to Friday. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a small delay. Orders will normally arrive in 2-5 working days. Next day delivery orders will normally arrive between 1-2 working days. Next day delivery to the Scottish Highland and Scottish Islands can take between 3 - 4 working days to arrive.
DELIVERY INFORMATION
Royal Mail will always try to deliver items first time, this may include leaving it at the property in a safe place or with a neighbour, however if this isn’t suitable customers can use the Royal Mail app to stop this from happening at the address.
Royal Mail would then take the item back to the Delivery Office and leave a card with instructions for the customer to collect it..
TRACKING ORDERS
As soon as your order is dispatched, you will receive a confirmation email with a tracking number. Visit www.royalmail.co.uk or www.dpd.co.uk to track your order.
SATURDAY DELIVERIES
Unfortunately, we do not deliver on a Saturday.
OUTSIDE UK DELIVERIES
Delivery to remote areas can take an extra 1-2 days. Local weather conditions can also affect delivery time.
BANK HOLIDAY DELIVERY
Over national UK bank holidays delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered.